FAQ

Shipping

 

Q. Free shipping conditions?
A. No tracking. Only available to direct customers not to retail/wholesalers. Australian wide orders will be sent out with Australia Post and can take up to 7 to 14 days. For overseas delivery time please click here

 

Q. How long do you take to ship products?
A. In most cases, products will be shipped within 1 to 3  working days of purchase. When posting Express orders we will endeavour to post next business day where possible. 

Q. Where does Honeybee Wrap ship to?
A. We ship worldwide.

Q. I'm overseas and a shipping rate is not listed for my country. How much do you charge for international shipping?
A. Overseas shipping rates are dependent on location. Please email honeybeewrap@gmail.com if a shipping rate for your country is not included in the shipping options.

Delivery

Q. How long will delivery take?

A. Australian location

  • Regular post delivery time are 7 days or more depending on your location in Australia
  • With tracking 3 to 5 business days in Australia
  • Express 2 to 3 business days in Australia

**These are to be used as a guide only please check Australia Post website for more information. 

 

Q. I'm overseas. How long do you take to deliver to overseas customers?
A. Oversees location

 Please refer to the Australia Post website below for specific international shipping timeframes.

Australia Post - International Post Guide


Returns Policy

Q. Do you accept refunds or exchanges?
A. Unfortunately we cannot accept returns as Honeybee Wraps are used for food storage. 

For full details, please see our Refund Policy

 

Privacy Policy

For full details, please see our Privacy Policy